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Terms And Conditions

1. Payment Terms

  • Payment for consultations is at the consultant's sole discretion. Unless otherwise agreed upon in writing, payment must be received prior to the consultation.

  • Accepted payment methods: Bank Transfer via QuickBooks® and credit cards via Stripe®.

2. Client Representations and Warranties

  • The client represents and warrants that:

    • The bank information provided is true, correct, and complete.

    • The client is authorized to use the provided bank or credit accounts for the purchase.

    • Charges incurred will be honored by the client’s bank.

  • The client shall not withhold payment due to any claims or disputes with the consultant, whether regarding breach or otherwise.

3. Refund Policy

  • Refunds will only be issued before the commencement of consultation services.

  • Cancellations incur a 15% administrative fee.

  • Refunds will be processed within 2-3 business days and should appear on the original payment method within 7-10 business days.

4. Rush Service Surcharge

  • A surcharge of 15% of the total service payment applies to Rush Service requests, defined as services requested within two weeks of the client’s event or occasion.

  • Discounts or promotions do not apply to the Rush Service surcharge.

5. Non-refundable Payments for Ongoing Consultations

  • Once a consultation package begins, all payments are non-refundable, regardless of whether the package is completed.

  • Any exemptions are at the consultant's discretion.

  • Video calls are an essential tool of the consultation.

6. Limitation of Liability

  • All services are provided “AS IS” without any warranties, including, but not limited to:

    • Warranty of merchantability.

    • Warranty of fitness for a particular purpose.

    • Warranty against infringement of third-party intellectual property rights.


Style Quiz Analysis Terms and Conditions

1. Cancellations or Reschedules

  • Once an appointment is booked and confirmed, it cannot be canceled or rescheduled.

2. Style Quiz Completion

  • The Style Quiz must be completed within 48 hours of the consultation. Failure to do so may affect or terminate the session.

3. No Refunds

  • Payments for services are non-refundable.

4. No Show Policy

  • Clients must arrive on time for their appointment. A 5-minute grace period is allowed; beyond that, the appointment will be forfeited.

5. Late Arrival

  • Time lost due to late arrival will not be made up. It is the client’s responsibility to arrive on time.

6. Non-transferability

  • Services cannot be transferred unless agreed upon in advance.

7. Disclaimer

  • All services are provided “AS IS” without any warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights.